# Support

Encountering issues on your Vaulta journey? Please read over our FAQs to see if you can find the solution to your problem. 

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[FAQs](/vaulta-guides/user-guides/support/faqs.md)
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Having issues with the Vaulta Portal or have feedback on the network's user experience? Please reach out to the Vaulta UX team, [Greymass](https://www.greymass.com/), at the link below.  

{% embed url="<https://support.greymass.com/support/home>" %}

Feeling unsure about a DApp on the Vaulta network or is someone asking you to send them tokens? Make sure to do your due diligence prior to interacting with a DApp or sending tokens on the network. Read about staying safe and avoiding scams below. Remember, transactions on Vaulta are final and cannot be reversed.

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[Staying Safe](/vaulta-guides/security-and-staying-safe/staying-safe.md)
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[Common Scams to Avoid](/vaulta-guides/security-and-staying-safe/common-scams-to-avoid.md)
{% endcontent-ref %}

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[Account Security Best Practices](/vaulta-guides/security-and-staying-safe/account-security-best-practices.md)
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If these other resources were not applicable, feel free to reach out on the official Telegram channel. Always confirm you are speaking with an admin - remember, an admin will never DM you first.

{% embed url="<https://t.me/vaulta>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://vaulta.gitbook.io/vaulta-guides/user-guides/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.