> For the complete documentation index, see [llms.txt](https://vaulta.gitbook.io/vaulta-guides/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://vaulta.gitbook.io/vaulta-guides/user-guides/support.md).

# Support

Encountering issues on your Vaulta journey? Please read over our FAQs to see if you can find the solution to your problem. 

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[FAQs](/vaulta-guides/user-guides/support/faqs.md)
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Having issues with the Vaulta Portal or have feedback on the network's user experience? Please reach out to the Vaulta UX team, [Greymass](https://www.greymass.com/), at the link below.  

{% embed url="<https://support.greymass.com/support/home>" %}

Feeling unsure about a DApp on the Vaulta network or is someone asking you to send them tokens? Make sure to do your due diligence prior to interacting with a DApp or sending tokens on the network. Read about staying safe and avoiding scams below. Remember, transactions on Vaulta are final and cannot be reversed.

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[Staying Safe](/vaulta-guides/security-and-staying-safe/staying-safe.md)
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[Common Scams to Avoid](/vaulta-guides/security-and-staying-safe/common-scams-to-avoid.md)
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[Account Security Best Practices](/vaulta-guides/security-and-staying-safe/account-security-best-practices.md)
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If these other resources were not applicable, feel free to reach out on the official Telegram channel. Always confirm you are speaking with an admin - remember, an admin will never DM you first.

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